11:35 ex Blaenau Ffestiniog then 12:53 Llandudno Junction to Chester.
13:55 Chester to Crewe…
Full and standing, told to wait for the 14:35.
14:35 Chester to Crewe…
Also full and standing, so I asked “customer services” what they were doing about it… Told to wait for the 14:55.
Customer care here seems to mean that the customer cares and the staff don’t.
The railway is run with minimum resources for maximum profit. It doesn’t need much forethought to add extra coaches when high seasonal traffic demands can logically be expected, such as on a bank holiday Monday.
Vermin Trains and Trenau Arriva Crappy, both failed.